Support

Customer assistance

Answers to the questions we are asked most, plus a direct line to the AURELIA team for anything else.

Frequently asked questions

FlowMoney

AURELIA is operated by FlowMoney LLC. Stripe is the merchant of record for every purchase and handles payment and identity verification. For a purchase that is still in progress, check My Purchases first — the latest Stripe status is always shown there.

Contact support

Tell us what you need and we will reply by email.

Never send a private key, recovery phrase or card number. We will never ask for one.

AURELIAAURELIA

AURELIA is a cryptocurrency purchasing platform operated by FlowMoney LLC. Purchases are processed by Stripe, which acts as merchant of record and handles payment and identity verification.

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Cryptocurrency is volatile and not insured by the FDIC or any government agency. Digital assets are not legal tender and you may lose the entire value of your purchase. AURELIA does not provide investment, tax or legal advice. See the Risk Disclosure before purchasing.

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